• Through strong client relationships and quality service, for five years, Jeff successfully led the outsourced internal audit function, including development and delivery of the internal audit plan, conducting assessments of project management, grant funding, event management, business continuity, data interrogation of rates revenue, IT controls, payroll, business continuity, risk management and major contracts.  
  • Mapped the Governance and Assurance Processes against the Deloitte Local Government better practice framework. Other areas assessed included:
    • Strategic risks are matched against the key governance activities
    • There is alignment and integration between the various governance activities and key strategic processes
    • There is ownership and accountability for key control activities
    • Identification of potential duplication or gaps in coverage.
  • Reviewed procurement practices against the policies and procedures and assessed controls to prevent service creep, invoice splitting, conflicts of interest, bids evaluation, record management, approval and transparency of decisions.
  • For numerous major contracts, such as town hall hire, openspace facility management services, tree facility management services, aged care, security and building safety, parking meter coin collection, waste management, evaluated contract management procedures for managing the contracts including annual service plans, monthly contract monitoring meetings, contractor reporting systems used to assess assurance of quality of service and contract compliance, contract payment processes and the determination of compliance with Key Performance Indicators (KPIs) compliance and any bonus payments.
  • For each audit we created better practice tools. We were advised that the outcomes delivered and reports issued were innovative and insightful that strengthened the control environment.
  • Jeff presented all internal audit results to the Audit Committee, providing insight and clarity on issues.

To add value we linked the internal audit focus to risks and organisational value drivers – see below: