For the Hawthorn Football Club’s online HawksNest store completed an assessment of the merchandising controls including stock purchasing, receipting, sales and cash handling and order dispatch.  Review evaluated the governance supporting each major element in the supply chain, including contract management of outsourced suppliers. Added value through the creation of control environment diagnostic that covered inventory system IT security, online stock ordering catalogue, pricing, invoicing, payment receipting, stock management, stock picking, stock dispatch and sales returns.

merch control environ